Overview

At  Ambrosia, we are committed to providing high-quality real estate knowledge services to our customers. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and cancellations.

Refund Policy

Eligibility for Refunds:

1. Service Not Delivered:

   • If the service has not been delivered within the agreed timeframe, you are eligible for a full refund.

2. Service Quality Issues:

   • If you believe the quality of the service provided does not meet the expectations set forth at the time of purchase, you may request a refund. This must be reported within 3 days of service delivery.

3. Duplicate Payment:

   • If you have made a duplicate payment for the same service, you are eligible for a refund of the additional amount.

Process for Requesting a Refund:

1. Submit a Refund Request:

   • To initiate a refund, please contact our customer support team at info@soulfullearning.org (or) info@ambrosiaprojects.in with your order details, including the transaction ID, and the reason for the refund request.

2. Evaluation:

   • Our team will evaluate your request within 2 business days and notify you of the approval or rejection of your refund request.

Processing Time:

• Once your refund is approved, we will initiate the refund process. The amount will be credited back to your original payment method within 5-7 business days. The actual time for the refund to reflect in your account may vary depending on your bank or card issuer.

Cancellation Policy

Service Cancellations:

1. Before Service Commencement:

   • You can cancel your service request at any time before the service has been initiated. A full refund will be processed in this case.

2. After Service Commencement:

   • If you wish to cancel the service after it has commenced, refunds will be processed on a pro-rata basis, depending on the percentage of service completed.

Process for Cancellation:

1. Submit a Cancellation Request:

   • To cancel a service, please contact our customer support team atinfo@soulfullearning.org (or) info@ambrosiaprojects.in with your order details, including the transaction ID, and the reason for the cancellation.

2. Evaluation:

   • Our team will evaluate your request within 2 business days and notify you of the approval or rejection of your cancellation request.

Contact Us

If you have any questions about our Refund and Cancellation Policy, please contact us:

• Email: info@soulfullearning.org (or) info@ambrosiaprojects.in
• Phone: 9810011833

Thank you for choosing Ambrosia. We value your trust and are committed to providing you with the best possible services.